At GrowingKidz.com.my, we strive to provide you with the best products and service. If for any reason you are not satisfied with your purchase, please review our return and refund policy below:
1. Condition of Returned Goods:
- To be eligible for a refund, returned goods/products must be accompanied by the original receipt and remain in good condition.
- The packaging should be in its original, unaltered state, inside the original shipping container.
- We regret that we cannot issue a refund for goods/products that have been used or damaged by the customer.
3. Responsibility for Return Transit:
- GrowingKidz.com.my is not responsible for any loss or damage to your shipment during the return transit process.
4. Refund Process:
- Once we receive and confirm the condition of the returned goods/products, we will initiate your refund.
- You can expect to receive your refund within 3 working days after our confirmation.
Please send your returns to:
GBS Marketing Sdn Bhd 269220-W
No. 7 Lorong Tandang B
46050 Petaling Jaya Selangor
Should you have any questions or concerns, please don't hesitate to reach out to us at [email protected] or call us at 03-77857618. We're here to assist you.